Returns & Exchanges

At Arctic Trucks Shop, we want you to be fully satisfied with your rugged apparel and gear. If your purchase doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Pack Your Items

Securely place the items in their original packaging with all tags attached, ensuring you include the printed return slip inside the parcel.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or scheduled pickup point.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing